Business Development Officer

Job Location: Hybrid, Malaysia

FastLane is a professional services firm offering a full suite of corporate solutions including accounting, audit, taxation, payroll, company formation, HR advisory, recruitment, and Employer of Record (EOR) services. We are committed to supporting SMEs, MNCs, startups, and fast-growing companies in building sustainable and scalable operations across Hong Kong, Malaysia, and beyond.

We are looking for proactive and confident self-starters to join our teamindividuals who thrive in a fast-paced, entrepreneurial environment and are passionate about delivering tailored client solutions that drive success.

Why Join Us? Learning Opportunities for You:

Gain hands-on experience with CRM automation tools that streamline business development processes and eliminate tedious administrative tasks.
Collaborate with experienced business development teams in Malaysia and Hong Kong.
Work with a diverse portfolio of clients, including SMEs, multinational corporations, and high-growth startups across various industries.
Learn to position a wide range of corporate service solutions to help clients operate efficiently, scale effectively, and expand globally.

Key Responsibilities:

Manage inbound leads across various online and offline marketing and referral channels.
Introduce FastLanes service offerings to potential clients, identify pain points, and present value-driven proposals that align with client needs.
Drive client acquisition and retention by achieving high conversion rates and identifying upsell and cross-sell opportunities.
Proactively build a sales pipeline through outbound calls, email campaigns, event participation, and networking.
Utilize CRM, sales enablement, and marketing automation tools to improve prospecting and follow-up efficiency.
Coordinate with professional service delivery teams to ensure smooth onboarding and a seamless client experience.
Track and achieve monthly KPIs, including meetings, sales activities, and client sign-ups.
Provide market feedback and assist in refining the go-to-market strategy.

Requirements:

1 – 3+ years of experience in a client-facing or consultative sales role.
Degree in Business Administration or a related discipline.
Understanding of corporate services (accounting, HR, payroll, company formation, or EOR) and regulatory environments in Malaysia and/or Hong Kong is a strong advantage.
Excellent communication skills in English and Cantonese and/or Mandarin (to support regional clients in HK, China, and other overseas markets).
Proven track record of meeting and exceeding sales or business development targets.
Strong presentation, interpersonal, and relationship-building skills.
Energetic, self-motivated, positive, detail-oriented, and results-driven.
Able to work independently and handle pressure in a dynamic environment.